Welcome

• Objective

• I am seeking a challenging position in a well-esteemed and respectable company where things are developing, changing, and growing. And want to make a meaningful contribution to that development and growth by sharing my expertise and skills together with my work dedication and commitment to maintain this high level of services and make it better. I would like to take this opportunity and introduce myself to you as a prospective candidate for your organization. At present, I am associated with the consulting firm and IT Solution sector as an Associate Director of Business Development, in Dubai City. Personally, I have a sound understanding of the U.A.E, Saudi Arabia, Kuwait, Qatar, Bahrain, Jordan, Egypt and Iraq markets, and possess strong interpersonal skills. In continuation, please find my work experience, personal data, and other academic qualifications. In addition, I am well known about all Dubai Market and would not mind moving to another area so I could further enhance my market knowledge. My career had given me great experience in sales and business development with a strong portfolio during the last 20 years and I am looking for a chance to further enhance my career development with a reputed company like yours. Looking forward to an opportunity to meet with you and discuss any career possibilities in your esteemed organization.

•  Here are some highlights of my career journey:

• I have been living in UAE for around 30 years. (I came with my parents in 1990).
• I have total Sales and Business Development experience of 20 years.
• I was working in the retail banking and business banking division (SME) for around 13 years as a Team Leader.
• Areas are handled by seven countries (UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, Jordan, Egypt and Iraq).
• I have strong communications and networks especially, in UAE (government, semi-government, and private sector). Also, in GCC.

Preferred Job

• Preferred Job Role: Sales & Business Development.
• Preferred Job: Sales Manager, Area Sales Manager, Regional Business Development Manager, Head of Business Development and Head of Sales.
• Job Level: Management.
• Target Job Location: UAE.
• Employment Status: Full time.

Personal Information

• Birthdate: 12 July 1975
• Nationality: Egypt
• Residence Country: United Arab Emirates

Specialities

• Sales & Marketing 
• Business Development
• Relationship Management
• Professional Networking
• Business Banking  

Professional Experience

Associate Director of Business Development at AJMS Global Consulting & Remitex Technologies

• Location: Dubai, United Arab Emirates
• Company Industry: Consulting Firm & IT Services
• Job Role: Sales & Business Development
• November 2020 – Present

Key responsibilities:

• Developing growth strategies and plans.
• Managing and retaining relationships with existing clients.
• Increasing client base.
• Having an in-depth knowledge of business products and value proposition.
• Negotiating with stakeholders.
• Identifying and mapping business strengths and customer needs.
• Researching business opportunities and viable income streams.
• Following industry trends locally and internationally.
• Drafting and reviewing contracts.
• Reporting on successes and areas needing improvements.
• Selling consulting services and IT solutions to the financial sector, insurance companies and insurance brokers.
• Areas are handling UAE, Kuwait, Egypt and Iraq.

• IT Senior Business Development Manager in Business Development Department  at Cinque Technologies 

• Location: Dubai, United Arab Emirates
• Company Industry: IT Solution
• Job Role: Sales & Business Development
• April 2018 – July 2020

Key responsibilities:

• Developing growth strategies and plans.
• Managing and retaining relationships with existing clients.
• Increasing client base.
• Negotiating with stakeholders.
• Identifying and mapping business strengths and customer needs.
• Researching business opportunities and viable income streams.
• Following industry trends locally and internationally.
• Reporting on successes and areas needing improvements.
• Selling the core financial and accounting system for money exchange & remittance solution, Tax Engine, and Compliance System.
• Areas are handled UAE, KSA, Kuwait, Qatar, Bahrain, Jordan and Iraq.

• Team Leader in Corporate Sales & Business Development Department  at Mawarid Finance 

• Location: Dubai, United Arab Emirates  
• Company Industry: Islamic Banking  
• Job Role: Team Leader   
• February 2017 – February 2018 

Key responsibilities: 

• Establish new borrowing relationships for corporate Banking, preparing the required credit and financial analysis according to the bank policies and procedures to enhance the company's market share. 
• Business Development (Retail Banking Working Capital, Trade Finance and Corporate Banking Products). 
• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.  
• Develops negotiating strategies and positions by studying the integration of new venture with company strategies and operations; examines risks and potentials; estimating partners' needs and goals. 
• Managing a team of seven relationship officers. 

• Team Leader in Business Banking Division at Abu Dhabi Islamic Bank 

•  Location: Dubai, United Arab Emirates  
• Company Industry: Islamic Banking  
• Job Role: Team Leader
• May 2013 – June 2016 

Key responsibilities: 

• Establish new borrowing relationships for Business Banking (SME), preparing the required credit and financial analysis according to the bank policies and procedures to enhance the bank's market share. 
• Business Development (Retail Banking Working Capital, Trade Finance and Corporate Banking Products). 
• Spread and analyses financial statements, preparation of credit application, documentation & post-sanction monitoring through periodic account review/renewal. 
• Manage the existing Murabaha portfolio to ensure the establishment of appropriate account plans, recommend credit facilities in line with Bank credit policy to maximize earnings while containing risks to acceptable levels. 
• Develop and maintain strong working relations with all existing clients at key levels to optimize the utilization of approved facilities. 
• Implement and maintain complete control aspects i.e. financial analysis of statements of accounts, documentation and periodical client visits call reports. 
• Small & Medium customers with sales turnover up to AED 300 Million. 
• Managing a team of twelve relationship officers. 

• Business Banking Advisor in SME Department at Mashreq Bank 

• Location: Dubai, United Arab Emirates  
• Company Industry: Banking  
• Job Role: Sales   
• September 2012 – April 2013 

Key responsibilities: 

• Created a network of internal/external referral sources. 
• Responsible for acquiring new business clients as well as deepening & enhancing relationships with existing clients. 
• Handled client needs or refer to the appropriate business partner based on the segmentation guide. 
• Responsible for achieving my target in Small Business Loans. 

• Senior Sales Officer in SME Department at First Gulf Bank 

• Location: Dubai, United Arab Emirates  
• Company Industry: Banking  
• Job Role: Sales   
• September 2010 – August 2012 

Key responsibilities: 

• Created a network of internal/external referral sources. 
• Responsible for acquiring new business clients as well as deepening & enhancing relationships with existing clients. 
• Handled client needs or refer to the appropriate business partner based on the segmentation guide. 
• Responsible for achieving individual & team goals. 
• Selling Business Loans, Business Accounts, Business Credit Cards and Business Auto loans (Fleet). 

• Personal Banking Advisor in Direct Sales Department & Branches at Emirates NBD in Dubai 

• Location: Dubai, United Arab Emirates  
• Company Industry: Banking  
• Job Role: Sales & Customer Service 
• December 2005 - June 2010 

Key responsibilities: 

• Handling Priority Banking Customers and SME Customers, interacting with customers to monitor business overdraft accounts, reconciliation of accounts, and resolution of issues and renewal of overdraft limits and enhance customers' satisfaction. 
• Responsible & authorized to issue the branch certificates. 
• Sell and cross-sell bank products and service customers to achieve business targets and maximize bank profits.  
• Coordinate with all departments of the bank to finalize the sales process.  
• Receive and Advise customers and non-customers in order to satisfy their needs and build a long-term business relationship with them. 
• Follow up with existing and potential customers in order to retain and attract them.  
• Receive, handle and resolve customer complaints (verbal/written) promptly to maintain or increase customer satisfaction.  
• Achieve goals set by management every month while maintaining a satisfactory level. 

• Sales and Marketing Services Manager at Nisr Al Sharq System Solution a Computer Company in R.A.K 

• Location: Ras Al Khaimah, United Arab Emirates  
• Company Industry: Computer/Hardware  
• Job Role: Sales & Marketing 
• October 2002 - November 2005 

Key responsibilities:  

• Resolve customer complaints regarding sales and service. 
• Monitor customer preferences to determine the focus of sales efforts. 
• Determine price schedules and discount rates. 
• Review operational records and reports to project sales and determine profitability. 
• Prepare budgets and approve budget expenditures. 
• Represent the company at trade association meetings to promote products. 
• Maintaining and updating customer databases.

• Supervisor at Gafy Land Resort in Sharm El- Sheikh _ Egypt 

• Location: Sharm el Sheikh, Egypt  
• Company Industry: Hospitality  
• Job Role: Customer Service 
• September 2001 - July 2002 

Key responsibilities: 

• Supervising the reception section, the guests and accounts for guests and rooms.  
• Collecting all daily and monthly reports to update the front office manager with special notes about certain problems in the reception or in the rooms trying to find the solutions. 
• Following up on all reservations of the travel agents. 

• Senior Reception at Catherine Plaza Hotel in Saint Catherine in Sinai _ Egypt 

• Location: Sharm el Sheikh, Egypt  
• Company Industry: Hospitality  
• Job Role: Customer Service 
• September 1999 - August 2001 

Key responsibilities: 

• Supervising of the receptionists and the guests.  
• Revising guests and rooms management. 

• Receptionist & Operator  at Isis Hotel in Luxor _ Egypt 

• Location: Luxor, Egypt  
• Company Industry: Hospitality 
• Job Role: Customer Service 
• June 1996 - July 1997 

Key responsibilities:  

• Receiving the guests and the travel agent groups. 
• Helping them in accommodation, solving their problems and applying their demands.  
• Preparing the statistics of the monthly unoccupied rooms and the outcome of the occupied ones.   

Education    

Bachelor Degree in Business Administration – Swiss Business School (SBS). 

• Location: Dubai, UAE

• Completion Date: February 2021 

Third Year Secondary School (Science) - Saeed Bin Jubair Secondary School. 

• Location: Ras Al Khaimah, United Arab Emirates

• Completion Date: June 1993

Languages 

• Arabic mother tongue. 

• English (Fluent). 

Courses 

• Customer Service.
• Selling Skills.
• Operations Banking.
• Team Leading Skills.
• Anti-Money Laundering & Compliance.
• Negotiation Skills.
• Retail Bank Products: Personal Loans, Over Drafts, Credit Cards, Auto Loans, Liabilities, Investments, Insurance and SME (Business Finance).
• SEO.
• Digital Analytics.
• Time Management.
• Supervisory Skills.
• Financial Statements Analysis – Advanced.
• Development of Islamic Banking Products.
• Brainstorming.
• Credit Management.

Skills

• Sales Skills / Level: Expert.
• Cross Selling and Up Selling / Level: Expert.
• Direct Sales / Level: Expert.
• Supervisory Skills / Level: Expert.
• Business Development / Level: Expert.
• Negotiation / Level: Expert.
• Microsoft Office / Level: Expert.
• Management / Level: Expert.
• Banking / Level: Expert.

Other Skills

• Highly proactive, quality-oriented, initiative, self-motivated, acts smoothly under work pressure.
• Exceptional verbal and written communication skills.
• Participating in organizing conferences with strong presentation skills.
• Find pleasure in communicating with people as well as offering services for them when needed.
• Proficiency in all Microsoft Office applications and Internet Explorer.
• Capable of leading the sales professional team and driving sales goals.

Managing portfolio above 300 Million Dirhams.